Insight Mobile
your processes – one app – fully mobile
Your processes – one app – fully mobile
Insight Mobile enhances existing EAM and ERP systems with a comprehensive solution for mobile maintenance and is specifically designed for technicians and service teams. Work orders, material postings and inspections can be processed directly on a smartphone or tablet – reliably, efficiently and regardless of network coverage.
Insight Mobile is more than just a simple task completion app. The solution integrates mobile processes with existing EAM, CMMS and ERP systems, as well as other data sources, and makes relevant information available directly in the field. At the same time, workflows can be flexibly adapted to existing operational procedures. This results in seamless mobile maintenance without unnecessary media breaks and with a direct connection to the existing system landscape.
Even with large numbers of users and vast amounts of data, Insight Mobile is designed for reliable use in industrial environments. Technicians are thus provided with a mobile working environment that does not replace existing processes, but rather specifically enhances them and brings them closer to the actual workplace.
- Faster processing of orders in the field
- Improved data quality and transparency
- More efficient logistics and service processes
- Greater acceptance through consistent mobile design
Key features for your mobile maintenance operations
Mobile First
All key workflows run directly on the mobile device. Ideal for industrial environments.
Can be used offline
All core processes continue to function even without network coverage. Data is synchronised automatically as soon as the connection is re-established.
Seamless integration
Insight Mobile extends IBM Maximo, Octave Attune EAM, SAP PM and other systems. Without any disruption to workflows or the need for duplicate data maintenance.
Flexibility
Can be tailored to your specific processes. A fully configurable approach and tried-and-tested templates enable projects to get off to a quick start.
Scalable performance
Proven in use with several thousand concurrent users and millions of spare parts in the database.
Enterprise security
ISO/IEC 27001, OpenID Connect, OWASP-compliant architecture and regular security audits.
Areas of application for Insight Mobile
Work Order Management
Process and confirm mobile maintenance work orders directly in the field.
- Mobile recording, editing and completion of work orders
- Scanning of assets via barcode, QR code or RFID
- Confirmation directly into the main system
Logistics and Materials
Material movements and warehousing processes directly on the mobile device.
- Recording material consumption and stock transfers
- Mobile stock-taking
- High performance even with large spare parts inventories
Inspections
Digital inspection with structured data collection.
- Configurable checklists and forms
- Documentation via photos and videos
- Advanced features such as AR support and navigation
Seamless integration into your existing system landscape
Insight Mobile utilises the logic of your existing backend. All mobile processes access the same database. This ensures there are no redundant data models and no system disconnects.
The modules of the Insight Control Panel
Mobile maintenance with
Insight Mobile®
Insight Mobile brings key mobile maintenance processes directly to smartphones and tablets. Technicians and service teams can process and confirm work orders, record stock movements and digitally document inspections. Thanks to its offline capability, the required functions are available directly in the field, even without continuous network coverage..
Maintenance overview with
Insight Desktop®
Insight Desktop brings together relevant information from your use cases in a clear and user-centred interface. Dashboards, KPIs and reports provide transparency and support informed decision-making. Thanks to the low-code approach, the interfaces can be flexibly adapted to different requirements and user groups..
Planning & Control with
Insight Control Panel®
TheInsight Control Panel supports the centralised planning and management of complex maintenance processes. Work orders, resources, capacities and qualifications are clearly consolidated and can be specifically incorporated into operational planning. This provides a central basis for scheduling, management and reporting..
Frequently Asked Questions
What is Insight Mobile?
Insight Mobile is a mobile solution for digital maintenance. It extends existing EAM and ERP systems and makes relevant information and processes available directly on smartphones and tablets.
The application is aimed in particular at technicians and service teams who carry out and document mobile maintenance tasks directly on site. The existing EAM or ERP system remains the leading system, whilst Insight Mobile makes the necessary functions available for mobile use.
This allows existing maintenance processes to be consistently mapped in a mobile environment without creating an additional stand-alone solution for field work.
Which processes can be managed on the go using Insight Mobile?
Insight Mobile supports key mobile maintenance processes. These include, in particular, work order management, logistics and materials processes, and digital inspections.
Work orders can be accessed, processed and completed on mobile devices. Assets and technical objects can be identified, for example, via barcodes, QR codes or RFID. Materials consumption, stock transfers and mobile stock-takes can also be recorded directly on the mobile device.
Structured checklists and forms are available for inspections. Results can also be documented with photos and videos. Depending on the specific use case, functions such as navigation or AR support can also be integrated into the mobile process.
Work orders can be accessed, processed and completed on the go. Assets can be identified, for example, via barcode, QR code or RFID. Material consumption, stock transfers and mobile stock-takes can also be recorded directly via the mobile device.
Structured checklists and forms can be used for inspections, and information can be documented using photos and videos. Depending on the specific application, functions such as navigation or AR support can also be integrated into the mobile processes.
Does Insight Mobile work even without mobile coverage?
Yes. Insight Mobile works offline and allows key processes to be carried out even without an active network connection.
This is particularly relevant for mobile maintenance in production facilities, basements, sprawling industrial sites or during outdoor assignments where reliable network coverage cannot always be guaranteed.
Technicians can continue their work even when offline. As soon as a connection is re-established, the data recorded is automatically synchronised with the connected system.
How does Insight Mobile integrate with existing EAM and ERP systems?
Insight Mobile is designed to extend existing system landscapes with mobile maintenance functions. Among other things, the solution can be integrated with IBM Maximo, Octave Attune EAM and SAP PM. Furthermore, integration with other systems is possible.
The existing EAM or ERP system is not replaced in the process. Insight Mobile utilises the existing back-end logic and accesses the existing database. Proven processes and structures can thus be retained and made available specifically for mobile use.
Consequently, no additional master database is created for the mobile application. This reduces interface inconsistencies and avoids unnecessary duplicate data maintenance.
How is Insight Mobile changing the day-to-day work of technicians?
Insight Mobile delivers the information required for a job directly to the technician. Instead of switching between paper documents, desktop applications and various sources of information, relevant tasks can be carried out directly via the mobile device.
Feedback is provided immediately at the point where the work is being carried out. This eliminates the need for subsequent data entry steps and means that information is available more quickly for further processes.
Mobile maintenance is thus more closely integrated into the actual workflow: technicians can carry out their tasks on site without having to rely on a fixed workstation time and again for individual process steps.