Digital Assistance Systems
Mobile Apps, Augmented Reality, Virtual Reality
New potentials through innovative technologies
Digital User Experience and EAM
- Digital Assistance Systems increase efficiency and reduce downtime in Enterprise Asset Management (EAM)
- Real-time information about the status and maintenance needs of assets
- Automation of routine tasks such as creation of work orders and planning of maintenance activities
- Proactive identification of potential problems and preventive measures reduce unexpected failures and downtime
- Quick and easy access to asset information minimizes manual data entry and mitigates the risk of errors
- Improved decision-making capabilities and higher employee performance through the integration of digital assistants into EAM processes
Digital support for...
Information Absorption
Digital assistants help people absorb information faster and more accurately. They appeal directly to people’s senses. From smart suggestion lists to complex compilations of information, they offer individual work instructions or tailored advice.
Decision-making
Support for employees’ cognitive abilities is provided by digital systems that assist with complex problems and prioritize work tasks. Intelligent software solutions prepare data-driven decisions and provide support for daily work.
Work Execution
Digital assistance systems help employees perform tasks by guiding employees through operation of the software solution and providing an ergonomic work environment.
Information Absorption
Digital assistants help people absorb information faster and more accurately. They appeal directly to people’s senses. From smart suggestion lists to complex compilations of information, they offer individual work instructions or tailored advice.
Decision-making
Support for employees’ cognitive abilities is provided by digital systems that assist with complex problems and prioritize work tasks. Intelligent software solutions prepare data-driven decisions and provide support for daily work.
Work Execution
Digital assistance systems help employees perform tasks by guiding employees through operation of the software solution and providing an ergonomic work environment.
Digital Assistance Systems
Augmented Reality
Augmented reality (AR) is used in EAM systems to display real-time information and troubleshooting instructions to technicians in the real image of a mobile device. This increases the efficiency of maintenance and repair work and saves time and costs.
Virtual Reality
Virtual reality (VR), in combination with EAM systems, improves technician training and enables realistic simulations on equipment for planning maintenance and repairs.
Mobile Apps
It is no longer possible to imagine EAM without mobile apps. The apps are used to access relevant information such as work orders, inventories and maintenance histories, and to perform the necessary system steps directly on site.
Augmented Reality
Augmented reality (AR) is used in EAM systems to display real-time information and troubleshooting instructions to technicians in the real image of a mobile device. This increases the efficiency of maintenance and repair work and saves time and costs.
Augmented Reality
Augmented reality (AR) is used in EAM systems to display real-time information and troubleshooting instructions to technicians in the real image of a mobile device. This increases the efficiency of maintenance and repair work and saves time and costs.
Virtual Reality
Virtual reality (VR), in combination with EAM systems, improves technician training and enables realistic simulations on equipment for planning maintenance and repairs.
Mobile Apps
It is no longer possible to imagine EAM without mobile apps. The apps are used to access relevant information such as work orders, inventories and maintenance histories, and to perform the necessary system steps directly on site.
Augmented Reality
Equipment Maintenance
AR can be used to provide step-by-step instructions for asset maintenance in the real image. This increases the efficiency of maintenance work and thus reduces downtime.
Indoor Navigation
Indoor navigation with AR navigates the user to defective assets, service activities and other points of interest in the real image. This also works across floors or other structural obstacles.
Equipment Maintenance
AR can be used to provide step-by-step instructions for asset maintenance in the real image. This increases the efficiency of maintenance work and thus reduces downtime.
Indoor Navigation
Indoor navigation with AR navigates the user to defective assets, service activities and other points of interest in the real image. This also works across floors or other structural obstacles.
Asset Insights
The use of augmented reality (AR) enables real-time tracking of asset movement, giving organizations improved visibility into the location and use of those assets. This technology is particularly beneficial for organizations with large and complex assets.
Remote Assistance
Another application is remote support for employees working in the field. Experts can see exactly what the field technician sees, allowing them to give instructions in real time. This helps reduce the time to solve problems and improve the quality of support services.
Inventory Management
Integration with an EAM system facilitates access to real-time data of warehouse and inventory data, storage locations, and asset or tool availability. This significantly reduces the time and effort required for inventory management and improves the accuracy of inventory records.
Asset Insights
The use of augmented reality (AR) enables real-time tracking of asset movement, giving organizations improved visibility into the location and use of those assets. This technology is particularly beneficial for organizations with large and complex assets.
Remote Assistance
Another application is remote support for employees working in the field. Experts can see exactly what the field technician sees, allowing them to give instructions in real time. This helps reduce the time to solve problems and improve the quality of support services.
Inventory Management
Integration with an EAM system facilitates access to real-time data of warehouse and inventory data, storage locations, and asset or tool availability. This significantly reduces the time and effort required for inventory management and improves the accuracy of inventory records.
Virtual Reality
Virtual commissioning
By using VR technology, EAM teams can be more effective in commissioning new equipment and systems by performing virtual tests before they start operating the equipment. This helps to identify potential problems and faults at an early stage.
Reduction of downtime
Virtual reality is used to simulate equipment failure scenarios and assess their impact on the rest of the system. Potential problems are identified before they occur, reducing downtime.
Mobile Apps
Work Management
Mobile apps allow employees to receive, accept and complete work orders from a mobile device.
Maintenance management
Maintenance processes are supported by timely inspections, repairs and preventive maintenance. At the same time, the maintenance history is improved by carefully documenting the activities performed.
Inventory Management
In inventory management, mobile apps are used to document ordering processes and consumption tracking, for example. This ensures correct inventories and that supplies are always available when they are needed.
Safety Management
Management of safety inspections and incidents is improved. Employees can report hazards and accidents, which increases safety awareness and promotes compliance with safety regulations.
Collaboration and communication
Easy access to mobile apps promotes collaboration and communication between employees, supervisors, and other stakeholders.
Barcode and CR codes
Capturing barcodes and QR codes on assets, work orders and inventory enables simplified tracking and management of these assets. As a result, inventory accuracy improves and work order errors are reduced.
