SPIE RODIAS – The Maximo Experts – Part 2: IBM Maximo for efficient warranty management

Effective warranty management is crucial as it not only increases transparency and efficiency, but can also help to avoid high costs due to unnecessary repairs or missed warranty claims. At the same time, however, the process can be lengthy and complex as it requires a high level of accuracy in management and documentation. But with the right tools, this effort can be significantly reduced.

How does IBM Maximo help with warranty management?

• Automatic tracking of warranty claims
  IBM Maximo enables the automatic collection and management of warranty data for assets and components. A centralised database monitors warranty terms and deadlines so that companies can ensure that necessary repairs or replacement parts are covered by warranty.
• Integration with maintenance processes
  The system is seamlessly integrated into maintenance planning so that planned and unplanned maintenance work is checked in the context of existing warranty claims. This can prevent chargeable repairs from being carried out even though they would be covered by a warranty.
• Cost savings through efficient management
  By avoiding unnecessary repair costs and maximising warranty coverage, companies can achieve significant cost savings. In addition, historical data can be used to analyse trends in warranty claims and optimise supplier relationships.
• Detailed reports and analyses
  IBM Maximo provides comprehensive reporting and analysis capabilities that enable organisations to evaluate their warranty claims and make strategic decisions. With detailed insights into warranty requirements and usage, organisations can further improve their asset management strategies.

IBM Maximo offers a powerful platform for efficient warranty management. The challenges of a complex warranty process are significantly reduced through the automation of warranty tracking, integration with maintenance processes and the provision of detailed analyses. As a result, companies can reduce their operating costs, optimise asset performance and achieve greater efficiency in the management of their assets. Those who optimise their warranty management with IBM Maximo not only save costs, but also gain valuable time for more strategically important tasks.