Maintenance with a system
thyssenkrupp presta ag

About the customer

thyssenkrupp Presta AG as part of ThyssenKrupp AG is one of the world’s most successful manufacturers of steering systems and a technology leader in the field of solid forming. Its components and systems are used by all leading auto manufacturers. From compact cars to luxury vehicles, the company serves all vehicle classes worldwide. For years, its technological leadership has justified its strong position as an innovative partner to the international automotive industry.

The main plant is located in Eschen, in the north of the Principality of Liechtenstein, and employs around 2,500 of the total of 10,000 employees worldwide. Other sites are located in Germany, Switzerland, the USA, Mexico, China, Japan, France, Poland, Hungary and Brazil. The decisive technological edge of the products is achieved through consistent lightweight construction. Thanks to highly automated production with independent manufacturing technology, the company achieves cost advantages even in high-wage countries.


The company has been using the enterprise asset management solution IBM Maximo for over 20 years. The EAM system had to be consistently and purposefully expanded, extended and integrated into the systems in the surrounding area in parallel with the company’s international growth. One challenge in this process was the establishment of an IT infrastructure for worldwide operation around the clock. Further difficulties were the multilingualism and the adaptation of the system integration due to the change of the systems in the environment. This is because the ERP system SAP ECC was converted to the successor product SAP S/4 HANA. In addition, it is a permanent task to consolidate maintenance processes worldwide and to enthuse different user groups or internationally different characters for the system.

We use Maximo to control maintenance processes and optimize the availability of our plants.


RODIAS supported thyssenkrupp Presta from the beginning in the deployment and expansion of the system. The system, which can be accessed in four languages, is based on a central Oracle database. Maximo itself is operated in a cluster, which can be flexibly adapted to the load. The system’s multi-org and multi-site structure ensures customized, role-based access rights. ERP integration ensures end-to-end processes across system boundaries and consolidates data between systems. Exemplary for this is the data exchange in the area of time management and logistics. Maintenance plans automatically ensure that orders are triggered on time. Unplanned maintenance tasks are also documented and tracked as orders.

Various evaluation options in the form of graphically prepared reports or statistics make it possible to display previously defined key figures such as repair times for specific machines or data on the same defects. The clear evaluation is not only a valuable aid for project participants, but also provides the necessary overview in the area of maintenance processes at management level. By using the integrated solution, findings lead to worldwide optimization approaches. The worldwide exchange of spare parts can be handled efficiently.


Access to central maintenance data enables the company to permanently optimize processes and measures. In concrete terms, worldwide access to spare parts data has reduced downtimes. The increased availability results in efficiency and productivity gains in the company and for thyssenkrupp Presta’s customers. This gives the company’s sites a decisive competitive advantage from which customers, for example in the automotive industry, also benefit directly. The solution, which has been rolled out worldwide, gives the company a groupwide overview of technical equipment, existing spare parts and order processing. The process data creates a valuable data pool that is systematically evaluated in order to implement continuous improvements.