Efficient maintenance instead of long waiting times
Kölner Verkehrs-Betriebe AG

Kölner Verkehrs-Betriebe AG (KVB) operates local public transport in the city of Cologne with the Cologne light rail system and municipal bus lines, as well as the Cologne cable car.

In 2019, 286 million people used the KVB’s trains and buses. The KVB also makes an important contribution to climate protection by offering many options for climate-friendly transport within Cologne. 

In the main workshop, in four depots and also mobile on site, around 420 employees not only carry out regular maintenance work, but are also available for unforeseen repairs day and night, 365 days a year.

The company was faced with the decision of renewing the existing system or introducing a new system. KVB had to decide which EAM system would be best suited to flexibly mastering the upcoming functional and legal challenges relating to maintenance and repair.

In addition to the light rail and bus systems, the ticket vending machine technology was also to be integrated and merged into a holistic system solution.

Thanks to the consolidation of common structures in an EAM system and integration with SAP applications, the KVB workshops now have a real-time overview of the status quo of deployed or inactive vehicles.